Have you ever been to a restaurant where the food was pretty good but the service was just ok?
Would you recommend that restaurant to someone? Would you go back again?
Now how about if the service was just plain miserable?
Chances are you will remember THAT more than the food itself and would not only NEVER visit the restaurant again you would actually tell your friends about your miserable experience and caution them not waste their time or money ever eating there!
The opposite is true about a restaurant where the food was pretty good but the service was exceptional.
Believe it or not, extraordinary service trumps the meal most of the time. And if the restaurants provides both an exceptional meal AND extraordinary service ... Well you would be a walking talking billboard for that restaurant.
At Extraordinary Services we train waitstaff, hostesses and front end servers the fundamentals of providing exceptional service. The restaurant benefits, because the clientele knows they can go there repeatedly and expect good service. The clientele will also recommend the restaurant to their friends with confidence.
The waitstaff benefits in increased tips and job stability. Properly trained waitstaff are less likely to look for other jobs if they are increasing their tips and have regular and repeat customers.
From fast food to fine dining, service can make or break your business. You owe it to yourself to have Extraordinary Services complete an assessment of the service received from your establishment.